PROFESSIONAL DEVELOPMENT COURSES
PERFORMANCE ENHANCEMENT
Overview: This intensive course combines essential proven tools to enhance productivity. Increased effectiveness in any business or workplace produces an outstanding return on investment. Participants learn these skills quickly through engaging activities, enhancing their professional development.
EFFECTIVE COMMUNICATION
Overview: The ability to communicate effectively within the corporate environment is crucial to workflow. All learning skills that contribute to improving communication has been included in this intensive course, therefore making this a valuable asset to any corporate culture.
BUSINESS WRITING SKILLS
Overview: First impressions in business are as important as branding. That is why all written correspondence needs reflect the corporate image. The key components of several related course content deliver the necessary skills to create that winning impression.
LEADERSHIP AND MANAGEMENT
Overview: An effective leader creates an inspiring vision, then motivates and inspires people to engage with that vision. Sound management delivers the processes necessary to achieve that vision. This intensive course forms the framework to achieve remarkable results in both areas.
CUSTOMER SERVICE AND SALES
Overview: The art of good customer service is a skill easily learnt. This course combines best practice and proven techniques to achieve a guaranteed increase in sales and customer satisfaction. Customer focus is paramount to developing any organisations profitability.